Market Leader In Extended Warranty Program

MacMillian Advisory Sdn Bhd is one of the biggest suppliers for the Extended Warranty program in Malaysia. We have been providing stability and reliability to our clients since 2019 to help them live their lives with confidence, to give them peace of mind, and enable them to get full coverage of their appliances. With all the partnership between dealers, repairs and insurance company with us. All parties have a strong confident to each other’s and make today’s accomplishment happen.

We are reliable administrator for Extended Warranty program in Malaysia with 25 years of experience and still counting. Our Extended Warranty program allows you to extend the manufacturers' warranties up to a maximum of 5 years from the date of purchase for your electrical appliances and mobile devices with similar manufacturer's p protection against mechanical or electrical failures.

126

Repairers

368

Dealer Branches

28672

Contracts Issued
(Average per month)

106379

Claims Amount
(Average per month)

WeCare Extended Warranty Program

Launched in 2019, WeCare Extended Warranty is an exclusive program designed for electrical chain store in Malaysia. It was a joint collaboration with more than 50 associated stores nationwide. This program is underwritten by AIG Malaysia Insurance Berhad (795492-W).

Exclusively WeCare Extended Warranty offers you peace of mind for products that you purchase from us. We want to make sure that you enjoy your purchase for years to come and what better way than knowing you're always protected.

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WeCare
Extended Warranty

This MacMillian Advisory SDN BHD offers WeCare Service Contract (“We Care Service Contract”) which provides coverage for parts and labor in respect of the covered Product stated on the Authorized MacMillian Merchant Sales Invoice/Receipt for covered inherent mechanical and electrical defects only and only to the extent provided by the manufacturer of the Product; and extends that Coverage for a further period commencing upon the expiry of the manufacturer’s warranty and ending on the WeCare Service Contract Expiry Date in accordance with the WeCare Service Contract Plan selected for that Product.

  • Mechanical or Electrical part breakdown

  • Cover up to maximum 5 years

  • Parts, Labour & Transportation

  • Cover up to purchase price value

  • Replacement new for old if the set beyond repair

  • Cover whole Malaysia including Labuan, Sabah & Sarawak

    *Subject to service contract’s terms and conditions

    One For One Replacement Warranty

    This One For One Replacement Warranty service contract (“Replacement Warranty”) provides for the replacement of the Product purchased by you if found to be defective during the term of two (2) year(s) from the date of purchase. When the Product failure occurs due to an electrical or mechanical defect, You will receive a brand new replacement product of like kind, quality and value. Once the Product has been replaced, the Contract will automatically terminate.

    • Mechanical or Electrical part breakdown

    • Cover up to maximum 5 years

    • Parts, Labour & Transportation

    • Cover up to purchase price value

    • Replacement new for old if the set beyond repair

    • Cover whole Malaysia including Labuan, Sabah & Sarawak

      *Subject to service contract’s terms and conditions

      Cover in a Nutshell
      The WeCare Extended Warranty covers your products for mechanical and electrical failure, including failures caused by wear and tear, during the period of your Extended Warranty and after the expiry of any manufacturer warranty.

      The WeCare Extended Warranty does not cover your products for mechanical and electrical failure during the manufacturer's warranty period or after the Extended Warranty expires.
      Extended Appliance Warranties from the original coverage of manufacturer’s warranty.
      It doesn't matter whether the product was purchased through our Authorised dealers, as long as the product still remains within its original manufacturer’s warranty, there's a very good chance we can get it underwritten & protected. Our Extended Warranties will protect you against breakdowns. Extended Warranties are an excellent way to continue to get good value for money and extend the life of your appliance. To establish the cost of an Extended Warranty.
      Protection from Normal, Everyday Use
      Repairing your average mechanical failure can cost as much as buying a new device. With WeCare, you're covered including parts and labour.
      Free In-Home Service
      We will help you schedule an appointment with a local panel repair engineer for in-home service and we will pay the engineer directly.

      WeCare Extended Warranty Unique Selling Points

      WeCare Peace of Mind
      Be assured that your electrical appliances purchased from our participating partners are protected in the event of product failure beyond the standard manufacturer's warranty period.
      WeCare Financial Protection
      No unexpected financial drain to replace or repair your electrical appliances upon failure.
      WeCare Full Coverage
      Free parts replacement and repair charges including transport and labor.
      WeCare 'New for Old'
      If it is uneconomical to repair your electrical appliances, it will be replaced with the closest equivalent model.